Qualifications:

• 28 years of Medicare/Medicaid experience
• Director of the Indiana Medicare Program
• Operation Director of the Indiana Medicaid Claims Operation

Favorite Quote: "Effort only fully releases its reward after a person refuses to quit."

Qualifications:

• 12 years in insurance and health care
• Experienced in both client service and organizational management

Favorite Quote: "The goal as a company is to have customer service that is not just the best, but legendary." Sam Walton

Qualifications:

• 7 years experience in insurance and health care
• 13 years experience in organizational management

Favorite Quote: "Your ability to make good decisions and provide appropriate counsel, depends on your level of knowledge, kindness, perseverance and grace."

Qualifications:

• 32 years of Indiana Medicaid Program Eligibility experience
• Administrative Law Judge, Indiana Division of Family and Children

Favorite Quote: "Determine to be tender with the young, compassionate with the elderly, sympathetic to those who struggle, and tolerant with the weak and wrong...because at some point in your life you will have been all of these."

Qualifications:

• 20 years Medicaid/Commercial claims processing experience.

Favorite Quote: "Nothing in this world can take the place of persistence." Calvin Coolidge

Qualifications:

• 19 Years Commercial Health Insurance and Government Health Care programs experience
• HCBS Waiver Analyst Iowa Medicaid Program
• Reimbursement Analyst Iowa Medicaid Program

Favorite Quote: "We think we need to find the one well-worn trail that others have followed and that it will take us where we want to go. The truth is that we must blaze our own trail and all we will ever have as a compass is a set of commitments and our faith." S C Lundin, J Christensen and Harry Paul

Qualifications:

• 25+ years experience as an educator and special ed counselor

Favorite Quote: "Obstacles are those frightful things you see when you take your eyes off your goal." Henry Ford

Qualifications:

• 20+ years of Indiana Medicaid and patient counseling experience

Favorite Quote: "To care for anyone else enough to make their problems one's own, is ever the beginning of one's real ethical development." Felix Adler