About Us

After decades in the healthcare industry, rolling up our sleeves and working one-on-one as compassionate advocates, we know that only one thing matters—your organization. That’s why we are a trusted partner offering a deep understanding of the Medicaid system to help your organization overcome challenges and achieve success.

Our vision

We positively impact the lives we touch by consistently following our principles.

Our Approach

People-First

When it comes to you, your health, or the health of your organization, we know that every situation is unique. We work with you to find a solution for you.

Empathetic

By listening to every story and understanding each situation, we relentlessly work as a trusted guide to the complex world of healthcare.

Forward-Thinking

The system of subsidized healthcare is ever-changing. We pride ourselves on remaining at the forefront of these changes.

What we value

Honesty

No tricks. No complex platforms. You can think of our team as your team.
Experience

Since 1989, ClaimAid has relentlessly worked with a commitment to only one thing: your organization.
Compassion

No matter the time or effort, you will always find a listening ear and an eager problem-solver.
Integrity

We are consistent and uncompromising in the pursuit of your best interest.

Leadership Team

Dave Blanford

Chairman of the Board

Dave is a cofounder and chairman of our board. Prior to joining ClaimAid, he was the former owner of the Molloy Companies, four businesses that administered group health insurance and wellness plans out of offices in Indianapolis, Philadelphia, Des Moines, and Orlando. What excites him the most about ClaimAid are the opportunities and solutions we provide our clients day in and day out.

Chas LaPierre

President & CEO

Most of Chas’ career in healthcare has been spent on patient advocacy, one of the primary reasons he joined ClaimAid. Chas is responsible for the overall leadership of the company, including sales, operations, administration, account management, and marketing. A graduate of Indiana University Bloomington, he has had a wealth of experience in leading others and strategic decision-making in the healthcare industry. Chas appreciates the positive impact the entire ClaimAid staff makes on others lives.

J Hopkins

Senior Vice President

J Hopkins is Senior Vice President of ClaimAid Consulting. As part of the Executive Team, J brings a strong, comprehensive approach to problem-solving and leadership. His sense of compassion and in-depth understanding the healthcare industry provides vital strategy and expertise to ClaimAid clients. J is responsible for government healthcare and insurance training, certification and licensing requirements, new product development, and enhanced technologies.

Lori Bell

Vice President/HIPAA Compliance Officer

Lori has worked in the healthcare industry for over 34 years and with ClaimAid since its beginning in 1989. Her favorite thing about working at ClaimAid is the commitment to employees. Throughout her tenure with ClaimAid, Lori has had many responsibilities, primarily focused on healthcare billing. Her current responsibilities include the claims billing department, HIPAA Compliance Officer, and working with developers on implementing new school-based billing software.

Jessica Ellis

Vice President of Eligibility Services

Jessica is responsible for providing direct leadership to the Eligibility Managers and the ClaimAid eligibility team training. With years of experience in the health care industry, she brings expertise in Medicaid policy and the health benefit exchange. Jessica says ClaimAid is the opportunity for her to share her passion, make a bigger difference, and continue the work she enjoys, with a company solely focused on positively impacting the lives they touch every day.

Mary Kelly

Vice President of Human Resources

Mary has responsibility for supporting and growing the talents of ClaimAid’s employees and promoting ClaimAid’s culture of care and respect for every person we interact with. Mary comes from a background in human resources and accounting at a local manufacturer and earned her business degree from Indiana Wesleyan University. Mary says she was drawn to consider the position of Director of Human Resources because she wanted to be part of an ethically strong organization that strives to achieve the corporate vision of positively impacting the lives we touch.

Management Team

Betty Fagg

Senior Eligibility Manager

Betty joined ClaimAid in 2009 after working at the Family and Social Services Administration (FSSA) when she saw a job posted by ClaimAid. Betty decided she wanted to help people and respected the company’s commitment to the clients and employees. One of her favorite things about working at ClaimAid is helping others with reports, digging in, and figuring things out to find solutions for their problems.

Stephanie Bowers

Eligibility Manager

Stephanie joined the ClaimAid team in 2015 as a Patient Advocate. She has always enjoyed helping others and gained expertise in Social Security Disability. Since joining the management team in 2019, she has enjoyed being a leader to her team and support for all their staff. One of Stephanie’s favorite things about working at ClaimAid is the genuine team mentality shared by the staff.

Diane Fugate

Eligibility Manager

Diane has been working with ClaimAid since 2013. She joined ClaimAid because she loved their values, the great people, and the mission statement. Diane saw an opportunity for terrific career growth with this company. Diane believes ClaimAid strives to do the best they can for their clients and their patients.

Nichole Heinkel

Eligibility Manager

Nichole joined the ClaimAid team in 2017 as a Patient Advocate, and quickly learned the principles ClaimAid follows are more than just words, they are daily actions. As a member of the management team, she is proud to serve individuals and support advocates throughout their journey. Nichole states that her favorite part of working at ClaimAid is experiencing the compassion and empathy of co-workers daily.

Debbie Nobbe

ClaimAid Self-Pay Solutions Manager

Debbie joined ClaimAid in 2006 seeking a career involving public service. Since 2009, she has been an integral part of building ClaimAid's Self-Pay Solutions team. Her favorite thing about working at ClaimAid is the very caring and compassionate group of co-workers that take the time to listen and be involved.

Training

Denise Franklin

Training and Employee Development Specialist

Denise has been with ClaimAid since 2007, starting as a Patient Resource Advocate before becoming the Training and Employee Development Specialist in 2019. Denise joined the team at ClaimAid because she respected the employees she had met from the company and wanted to work with them and provide great service to clients.

Business Development

Traci Barry

Director of Business Development

Traci is responsible for expanding the ClaimAid footprint by partnering with rural healthcare facilities and community businesses to help patients and families secure valuable healthcare coverage resources. She is excited to apply over 20 years of sales, marketing and communications experience in the Employee Benefits space in her role at ClaimAid to make a difference daily in the communities they serve. Traci holds a master of science in Health Promotion Management from Nebraska Methodist College and a bachelor’s degree from Miami University of Ohio.