The belief in taking care of our employees and those we serve starts at the top. Led by our highly experienced Executive Team, ClaimAid has a rich heritage of compassionately serving our clients through tireless leadership, vision and dedication at every level of the company. Please feel free to browse our site and learn more about all of our team—the people who willingly serve you.
Chairman of the Board
It is an honor and a privilege to serve as Chairman of the Board for ClaimAid, a company that has built a strong history with our clients based on guided principles, compassion and high-level service.
Being part of this company from the very beginning, I look forward to the opportunities and solutions we will continue to provide our clients in the days and years ahead. What makes us different is that we have a dedicated team that places the interests of people first, treating them with dignity and respect and pursuing what’s best for them when it comes to finding solutions to complex issues in the health care industry that affect them on a personal level. Whether it’s a hospital wanting an improved revenue cycle, an individual needing assistance with health coverage or a school asking for Medicaid-billing assistance, they can rely on us to be their advocate–to guide and support them from beginning to end.
At ClaimAid, we are committed to attaining the highest of standards of performance, compassion and integrity. This is what our clients have come to expect, and we look forward to maintaining that trust as their leading source for health coverage assistance and claims resolution.
Dave is a co-founder and chairman of our board. He’s a graduate of the Indiana University School of Business. Prior to joining ClaimAid, he was the former owner of the Molloy Companies, four businesses that administered group health insurance and wellness plans out of offices in Indianapolis, Philadelphia, Des Moines and Orlando. He serves as a trustee of his church, a founding director of the board of the Sheltering Wings Center for Women and Chairman of the Board of the Indiana Bankers Association Group Insurance Trust. Formerly, he was Trustee of Cincinnati Bible University; a member of the Alexander Christian Foundation’s Board; a member of the board of the Christianville, Haiti Christian Mission; and an elder in his church. Dave teaches an adult Sunday School class.
President & CEO
The majority of my career in healthcare has been spent on patient advocacy. It’s one of the reasons I joined ClaimAid. From the beginning, I knew ClaimAid was a company focused on operating with the best interest of its clients and patients in mind.
This still holds true. Our vision is to positively impact the lives we touch. I’m proud that we are a company with a core set of principles that prompt us to put others in front of ourselves. We help individuals get the care and resources they need to carry on. Our dedicated team has the skills and experience to perform at a level that provides our clients with a solid return on investment, and the individuals we touch with the compassion and care they deserve.
Chas is responsible for the overall leadership of the company, including sales, operations, administration, account management and marketing. A graduate of Indiana University, Bloomington, he has had a wealth of experience in leading others and strategic decision making in the health care industry. He is actively involved with The Executive Committee (TEC), a support network for business professionals, the Healthcare Financial Management Association (HFMA), his church and his family.
Senior Vice President
In my many years in the health care and finance industry, I have yet to experience a company as positive, dedicated and compassionate as ClaimAid.
As part of the Executive Team, I offer a strong comprehensive approach to problem solving that will continue to steer ClaimAid with a sense of compassion and an in-depth understanding of what the unprecedented transformation in the health care industry means for our clients. Many feel powerless when it comes to the rising health care costs and the challenges that await with national healthcare. Our mission is to care, guide and support clients and patients so they don’t feel incapable of getting the help they need. At ClaimAid, we continue to take on these challenges with innovative solutions, yet with the same trust and integrity. I’m humbled and honored to be part of ClaimAid.
J is responsible for training, certification for eligibility, new product development and enhanced technologies. Before joining ClaimAid, he was the Associate Director of Patient Access & Financial Eligibility Services for Wishard Health Services in Indianapolis, IN. Prior to Wishard, he served as the Executive Director for Indiana Health Care Services (IHCS), leading the business division of the Indiana Health Care Association (IHCA). J earned a B.A. in History and Classical Language with a Master’s in Public Administration from Ball State University.
Vice President/HIPAA Compliance Officer
I have worked in the health care industry for over 28 years and have been with ClaimAid since its beginning in 1989.
I chose ClaimAid because I believed in the vision Mr. Cooper cast when he started helping hospitals and their patients and schools and their staff navigate the ever-changing health care and insurance landscape. With our staff’s understanding of the health care industry, we are able to help clients and the individuals they serve work through all the complexities to find real solutions.
My favorite thing about working at ClaimAid is the commitment we make to our employees. We are like family. Our employees are dedicated to serving our clients, in part, because of that commitment from ClaimAid. We strive to be and do our best for ClaimAid and our clients.
Prior to joining ClaimAid, I worked for Dave Blanford at the Molloy Companies. It was an honor to work with Dave and continue my relationship with him at ClaimAid.
Throughout my 28 year tenure with ClaimAid, I have had many responsibilities , primarily focused on health care billing. My current responsibilities include the Claims billing department, HIPAA Compliance Officer and working with developers on implementing new School Based Billing software.
Most recently, Lori received the ClaimAid “Above and Beyond” Award. This award is given to employees, by employees, in recognition of characteristics that support our clients and co-workers; being available, flexible, humble, loyal and sincere. Lori has been married 24 years and when she’s not at work, she loves spending time with family and friends.
Director of Eligibility Services
With over 10 years of experience in the health care industry, I am passionate about helping individuals and their families get the medical coverage they need. I have worked on the front lines, assisting patients with coverage and have led many training efforts aimed at increasing the Indiana Navigator presence throughout the state.
At ClaimAid, I continue to work on the front lines, making a difference in people’s lives. I enjoy being part of a group of forward-thinking leaders who are devoted to serving our team, our clients and those we assist daily! While patients we encounter may be dealing with a temporary or long-term set back, we continue to ensure that any health care need is met with the appropriate, individualized solution. We pride ourselves in treating each person and their situation as unique, and I am humbled to be part of the ClaimAid team. The rewarding feeling I get from finding the right solutions and the gratitude that is shown by those we help is indescribable!
Jessica is responsible for training the ClaimAid eligibility team and providing direct leadership to the Eligibility Managers. Prior to joining ClaimAid, Jessica led outreach and enrollment services for the Indiana Primary Health Care Association. In this role, Jessica wrote and was awarded grants that allowed for the creation of Indiana and Federal Navigator jobs across the rural areas of our state, positions that brought assistance to thousands of Hoosiers seeking health care coverage.
Director of Human Resources
For many years, I have been familiar with the character of ClaimAid through association with the founders and current leadership. I was drawn to consider the position of Director of Human Resources because I wanted to be part of an ethically strong organization that strives to achieve the corporate vision of positively impacting the lives we touch. In the Human Resources role, I have the privilege of strengthening and encouraging our great team of employees who, in turn, care for our clients and patients who are in need. I am excited to continue learning and to be in a position to support ClaimAid’s growth and positive influence in the communities in which we serve.
Mary has responsibility for supporting and growing the talents of ClaimAid’s employees and to promote ClaimAid’s culture of care and respect for every person we interact with. Mary comes from a background in the management of Human Resource and Accounting teams at a local manufacturer and earned her business degree from Indiana Wesleyan University. She is married, has two adult sons, enjoys camping and is involved in ministries at her church home.