Sometimes WebInterchange will not provide the Presumptive Eligibility (PE) option after you search an individual in their system. If the PE option does not appear after searching by the individual’s social security number or name and date of birth, inquire if the individual had previously been issued a RID number. If they had, try searching by the RID number in WebInterchange. We have found that the PE option will appear when searching by that field.
August 19, 2016